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Archive for February, 2012

3 Things Great Leaders Never Do

Wednesday, February 29th, 2012

Great leaders have a lot in common. I have been reading Great by Choice (Jim Collins), which discusses the personality traits common among the most successful CEOs in the country. Things like goal setting, creativity and healthy paranoia are highlighted

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3 Things Great Leaders Never Do


Why Phone Calls Are Better Sales Techniques Than Handshakes

Monday, February 27th, 2012

Some salespeople swear by networking. They hang their hat on it as their primary sales technique. They go to every networking event they can find hoping to run into a few key decision-makers

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Why Phone Calls Are Better Sales Techniques Than Handshakes


Stop Wasting Time! Avoid These 12 Things

Friday, February 24th, 2012

Your time management habits need to be improved. I’m not trying to single you out, but seriously, most of us could improve the way we manage our time

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Stop Wasting Time! Avoid These 12 Things


10 Signs Your Employees Are Mediocre

Wednesday, February 22nd, 2012

It’s pretty rare to find a product or service that is truly unique. In my opinion, the only two ways to truly differentiate your business from the competition are through people and company culture. So let’s talk about people

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10 Signs Your Employees Are Mediocre


POLL: What is the most important part of your business strategy?

Tuesday, February 21st, 2012

Take our quick poll and tell us which of these five areas of your business strategy is the one you feel will have the biggest impact on your company’s success this year. Talent Acquisition and Retention Marketing/Communications Sales Technology New …

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POLL: What is the most important part of your business strategy?


Presidents Who Were Also Businessmen

Monday, February 20th, 2012

Since we celebrate President’s Day today I thought it might be interesting to pull up a little business trivia about some of the past leaders of our republic who were also business leaders. And they did it all without the …

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Presidents Who Were Also Businessmen


How Your Inefficiency Gives Your Competitors a Pricing Advantage

Friday, February 17th, 2012

Could your competition have a cost structure that gives their business strategy a competitive edge over you? If you are operating inefficiently the pricing you offer customers will reflect it.

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How Your Inefficiency Gives Your Competitors a Pricing Advantage


Why Your Customer Service Sucks

Wednesday, February 15th, 2012

Customer service is the new luxury. I’m convinced that the company that owns the voice of the customer and uses it to build an organizational culture that focuses on delighting the customer through uncommon service strategy will own the marketplace.

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Why Your Customer Service Sucks


A Business Consultant’s Take on Creativity and Success

Monday, February 13th, 2012

Right now I am engrossed in Jim Collin’s newest book Great by Choice.

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A Business Consultant’s Take on Creativity and Success


Think you are remarkable? Your personal brand may say otherwise.

Monday, February 13th, 2012

We all think we are remarkable in some way—at least when it comes to our career. But are you truly remarkable? If you think you are remarkable, prove it and build a personal brand around it.

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Think you are remarkable? Your personal brand may say otherwise.